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  ScreenHunter FAQ    ScreenHunter Step-by-Step Guides
ScreenHunter Feature List
 
  Note: Some Q&As are for ScreenHunter 5 Pro only.   Flash video guides

  General / Registration
  Overall Operation
  Capture 
  DirectX / Screen saver
  imed capture, auto-capture
  Saving, clipboard, printing
 Viewer / Editor
 Emailing
 Web Capture
 Other

ScreenHunter 5 Answers

 General / Registration

ScreenHunter has three versions, which one is right for me?

ScreenHunter 5 Pro is the most advanced version of ScreenHunter with all the necessary tools included for your capture needs. It's fully functional for a trial period and required to pay $29.95 US to get licensed.

ScreenHunter 5 Plus
has better functionality than the 5 Free. It's required to pay $19.95 US to get licensed.

ScreenHunter 5 Free is a completely free program. It doesn't need a license key and has no expiration date. However, it has limited functionality comparing to other versions.

Click here for detailed product feature comparison.

Note:
Support is provided to ScreenHunter 5 Pro and Plus registered users only.


How do I add ScreenHunter to automatically start with Windows, or a shortcut on the desktop?

If you don't want to find the program and manually make it, you can re-install ScreenHunter and check "Add to Startup to start with Windows automatically" in the "Destination Location" dialog box. If you reinstall in the same directory, all other ScreenHunter settings will not be changed.

 

If that cannot be done for any reason, you can always do it manually by these easy steps,

To add a shortcut on the desktop

  1. Click the Windows Start button, find and highlight the ScreenHunter program in the menu (don't click). 
  2. Right-click and choose 'Create Shortcut' from the menu. A new ScreenHunter (2) menu item should be added to the menu.
  3. Highlight the newly created menu item, drag it and drop on your desktop.

To add in the Startup group

  1. Using the above steps to create a shortcut on desktop.
  2. Copy the shortcut to the following folder according to your OS,
         [Windows 95/98] {windows folder}\Start Menu\Programs\StartUp
         [Windows NT] {windows folder}\Profiles\All Users\Start Menu\Programs\Startup
         [Windows 2000/XP] {windows drive}:\Documents and Settings\{your profile}\Start Menu\Programs\Startup


What are the known issues concerning ScreenHunter?

Click here for the list.


Do you have a step-by-step guide on how to use the features?

Yes. Click here for step-by-step guides.


I'm a registered user of previous ScreenHunter, how do I upgrade to 5.0?

Click here for the upgrade price list.

 Overall Operations

How do I show the main window again?

When the main window is not visible, to show it, you can do any of the following,
  1. Click the 'Show Main Window' icon on the toolbar.
  2. Click the 'Show Main Window' in the View menu.
  3. Double-click the ScreenHunter icon in the system tray.
  4. Right-click on the system tray icon and select 'Open Main Window'.


How to start ScreenHunter without showing the main window (silent start)?

Click the 'Hide the main window on startup..." on the 'Advanced' tab. (not available in the Free version.)


What's the difference between 'Capture Now' and 'Stand By'?

Pressing the 'Capture Now' button to capture immediately using the current settings. It's not available when multiple hotkeys are selected.

Pressing the 'Stand By' button to get ready. The ScreenHunter icon will appear in your Windows System Tray.

You can press your hotkeys (single or multiple) to actually start capturing.


What is a hotkey?

A hotkey is a combination of keyboard strokes to do a task. It saves time. E.g. the hotkey combination "Ctrl+C" is commonly used to copy in Windows.
In ScreenHunter, by default, to start capturing, the F6 key is the hotkey.

 

 Capture


How to capture a movie / video screen?

Click here for a step-by-step guide.


Cannot capture from the second monitor?

ScreenHunter 5.0 Pro supports multiple monitors. Please make sure to check "Multiple monitors" in the "Add" group on the From tab (main window).

Make sure you have your extended monitor connected to your main PC before using this feature.

Setup example.

 

 


What is the JPEG quality factor and how do I use it in 'Smallest file size'?

Click here for a step-by-step guide.


How do I cancel a capture?

Right-click the mouse button to cancel.
When you have started capturing and Zoombox is shown or auto-scrolling, press the Esc key to cancel.

Auto-capturing can be stopped in any of the following ways,  

  • Press the hotkey again 
  • Open the main ScreenHunter screen and press the 'Stop' button
  • Press the stop button on the toolbar in Viewer.


How come auto-scroll doesn't scroll my window?

Click here for a step-by-step guide.


How can I capture a DOS full screen program and save the capture?

Click here for a step-by-step guide.


How to capture submenus?

Click here for a step-by-step guide.


I captured a window using 'Text' capture. How come it only takes the title bar text?

Text capture is to capture an object's text label instead of image, such as taking a button's label and a window title.  Since text capture is window dependent, it is possible some objects and windows content may not be captured and converted to text as desired. For example, it may take the entire text in Notepad, but for many windows, it only takes the title bar text.

In many cases, you can highlight text that appears on your screen and simply hit Ctrl+C to copy that text to the Clipboard. It's recommended to try this Windows standard method first. For Web pages, you can select 'Save As' from the browser's File menu to save the page. 



I want to capture a transparent window, but it disappears. How come?

To capture a transparent window, make sure to select 'Active Window', or 'Full screen' in the 'Capture What' section on the From tab.

Transparent window capture only works on Windows 2000/XP and later.


How do I get rid of the red text on my capture?

It might be the "AutoText" that you can check on/off in the "Add" group on the "From" tab. You can click "Options..." to change the format of the text appearing on your capture.

 

 DirectX / Screen saver 


I'm running other programs while capturing DirectX full screens. Sometimes the hotkey doesn't work. Why?

It's possible that the hotkey you chose has been taken by other programs without a notice. To make sure, open ScreenHunter by double-clicking on the icon in the system tray, and press 'Stand By' again. This will try to set your hotkey. Then run your DirectX program right away to capture.

If it still doesn't work, it's possible that the hotkey may conflict with the same key defined in the DirectX program. Changing your hotkey may solve the problem.


I captured a DirectX full screen, but it's blue or green only. How come?

DirectX programs change the screen quickly, especially in games. There is a very good chance that at the moment the hotkey is pressed, the screen is switching memory buffers. To make sure you catch the real screen, press your hotkey several times to capture more than once.


If I select  to capture DirectX on the From tab, a message box comes up. What's the difference between "Cannot..." and "Not recommended" in the message?

Because of the nature of DirectX programs, certain features such as sending email will likely cause the system to crash. Those features are in the "Cannot..." category. For some features, such as using a combination of controls for the hotkey, Alt+Ctrl+P for instance, it may or may not work on some DirectX programs and screen savers. Before pressing the P key, when you hold down Alt or Ctrl key, it may have taken some actions in the program.

 Timed capture, auto-capture

The Auto-capture radio button is disabled even if I check 'Use timed capture', why?

The auto-capture is available when 'Active window', 'Full screen' or 'DirectX' capture is selected in the 'Capture what' section. And if the interval is set to less than 10 seconds, there will be no messages after capture. 

Click here for a step-by-step guide.


What are ways to cancel auto-capture when it has started?

Click here to see how.
Click here for the step-by-step auto-capture feature guide.


I want to capture my PC screen at midnight, is it possible?

Yes. You can use the ScreenHunter scheduled or recurring capture feature.
Click here for a step-by-step guide.

 Saving, clipboard, printing


Can I change the file folder when saving a file from Viewer?

ScreenHunter has three ways to arrange your file folder.

  • If you want to use one folder to save all captures and never need to change the default, you can,
    • Set the folder on the 'To' tab
    • Uncheck both "Use values chosen in the file saving dialog as default" and "Use each file path to save" in the 'File saving options' section on the 'Advanced' tab.
       
  • If you want to use the last saved values you picked on the 'File Save As' dialog as default,
    • Check "Use values chosen in the file saving dialog as default" in the 'File saving options' section on the 'Advanced' tab.
       
  • If  you want to preserve the file path for each file, such as drag & dropped files from Windows Explorer,
    • Check "Use each file path to save" in the 'File saving options' on the 'Advanced' tab.


What is the automatic file naming feature. How do I use it?

Click here for a step-by-step guide.


How do I efficiently use the Clipboard feature with Microsoft Word?

Click here for a step-by-step guide.


How is the printed image size determined when I print a capture?

Use the Wysiwyg Print dialog box to set up the way you want your capture printed.


Click here for a step-by-step guide.


Why "Fit to page" printing is slow on my printer?

On some modern printers, the default resolution for printing is high (high dpi). Because it takes time to zoom the capture to the high resolution, it can go up to 30 seconds. However, if the printer is set to "pool printing', when waiting for the print out, you can still keep doing your tasks on your PC.

This is part of the printing settings that is not controlled by ScreenHunter. To speed up printing, you can reduce the dpi to 600 and lower. Click the following for how,


When I save as a GIF file, the 'Closest match' conversion seems slow. What are the speed/quality comparisons?

The fastest algorithm to convert to a solid 256 color is Median cut. However, Closest match has the best quality in most images.

Here is the conversion algorithm comparison. These statistics are for the most cases. The actual image result may vary.

SOLID COLOR Closest match Median cut Neural
 Speed Fast Fastest Faster
Image Quality  Best Good Better
 
DITHERED COLOR Error diffusion Floyd-Steinberg Uniform
 Speed Fast Faster Fastest
Image Quality  Best Good Better

Click here for a step-by-step guide on the smallest file feature.

 

 Viewer / Editor


How come the View is showing up each time I capture?

If you want to save your capture in Viewer, check 'Viewer' on the To tab.

If you want to show or hide Viewer after each capture, you can check/uncheck the option checkboxes on the 'Advanced' tab.


How do I send a capture to Viewer but not make Viewer restored to show each time?

  1. Make sure 'Viewer' is checked on the To tab.
  2. Open Viewer by clicking the quick link on the side bar of the main window or, right-clicking on the system tray icon and choosing Viewer or, clicking the Viewer button on the To tab.
  3. Minimize Viewer. Note that all following captures sent to Viewer will also be minimized.


What if I need to zoom a capture?

There are two ways to zoom a capture.

  • Use auto-scale. Check 'Auto-scale' on the To tab and set up the way you want your captures scaled in the Auto-Scale Options dialog. All captures will be automatically scaled according to your settings.
  • Use ScreenHunter Image Editor to zoom and resize.

    Click here
    for a step-by-step guide.


In Image Editor, how to make the selection tool select an area accurately?

If the image is zoomed in Image Editor and the selection tool is used to select an area, when the zoom ratio is not an even number, such as 375%, the accuracy may be lost due to data conversion. 
To select an area accurately, set the zoom ratio to a number multiplied by 100%, such as 200%, 400%, etc. To set this number, click the zoom control where it is close to a tag. That is the "-" sign beside the control. Or, tab the focus to the slider control and press the up and down arrow keys to adjust the zoom factor.



What is the maximum number of images can be loaded in Viewer?

When 'Keep only the last 30 images in Viewer' is checked on the Advanced tab, it keeps the last 30 images or text, and discards the old ones to reduce the memory usage.
If the checkbox is unchecked, the maximum number of images can be loaded in Viewer is 100.


How come the smooth zooming checkbox (high quality zooming) is not enabled on my machine?

High quality zooming is not available on Windows 95/98.
It is available on Windows NT4/2000/ME/XP and later.


How do I set to open an image in IE? And when I view in IE 6, it's resized that I can't read. How come?

You can tell Windows to use IE to open an image file all the time. To do that, right-click the image file on Windows Explorer (Windows key + E to launch Explorer). And select "Open With" in the menu, and "Choose Program..." in the submenu.



On the "Open With" dialog, highlight IE and check "Always use the selected program to open this kind of file". Click OK. From the next time on, double click the image file will open IE to view.


When you don't want IE to resize your image, you can turn off "Automatic Image Resizing" in IE.

From IE 6, choose "Internet Options" from the "Tools" menu, and uncheck the item.

 

 Emailing


I use Microsoft Outlook. How do I send multiple captures in one email?

  1. Check File and check Email on the To tab to capture. And select 'Show the default email dialog' on the options dialog.
  2. Press your hotkey to capture. When the Outlook email dialog box comes up with one capture, click the Save button on the toolbar to save. Then, close the Outlook dialog by clicking the close button on the title bar.
  3. Keep on capturing using the above step.
  4. Open Outlook and go to Inbox. You will find all captures are saved in a separate email. 
  5. Make a new email and drag all captures from the saved emails to this one and send.


Why is the Email checkbox disabled even I checked 'File' on the To tab?

ScreenHunter needs an email management program that follows the MAPI standard installed on your PC. Outlook is an example which follows the standard.

When started, ScreenHunter uses the generic MAPI logon procedure to logon to the default email manager on the PC if the email manager exists. This is to initialize the auto-emailing feature and the "To" and "CC" buttons on the "Email" tab. If it doesn't support, the checkbox will be disabled.

You can check your machine to see the MAPI component is installed.

  1. Using RegEdit to check your registry to see whether it has a "MAPI" key,
    HKEY_LOCAL_MACHINE => SOFTWARE\Microsoft\Windows Messaging Subsystem



     
  2. Is "MAPI32.DLL" found in your Windows system folder?
    If not, you need to install the component.


When set to send an email, there is a message saying "Either there is no default mail client ..." from Outlook. How to set Outlook as my default email client?

Use the following steps to set Outlook as the default email client:
  1. Run Internet Explorer and choose "Internet Options..." from the Tools menu,
    - Or -
    Right-click the Internet Explorer Desktop icon, and then click Properties in the menu.
  2. On the Programs tab, click to select Outlook in the E-mail list.
  3. Click OK to close the window.

 Web Capture


How to capture an image from the Web?

To get an image from the Web, you can right-click the picture to save, or capture it as a rectangular area or, use Web capture to download images.

Click here for Web Capture step-by-step guide.

If you want to capture an entire web page, you can use the auto-scroll feature to capture. Click here for the auto-scroll step-by-step guide.

From your hard drive, you can drag & drop one or multiple image files from desktop and Windows Explorer and drop on the ScreenHunter main window or Viewer.


I'm using a modem to connect to the Internet, can I use Web capture to capture a website?

Your PC needs to be connected directly to the Internet first. Some Windows machines are configured to automatically try to connect to the internet when a request is made.


What if I need to capture a website that uses Secure Sockets Layer (SSL)?

For security and legal reasons it will not be possible to capture information from SSL sites.

 Other


I'm a developer, how to use ScreenHunter 5 Pro from my program?

To run ScreenHunter from your program, you can find ScreenHunter 5 Pro program location in Registry. You also can use commend line switches to run ScreenHunter 5 Pro from your program.

[To find ScreenHunter 5 Pro program]

Key   HKEY_CURRENT_USER\Software\Wisdom-soft\ScreenHunter\Options
Item  Program



[Command line switches]
 
 Command
(case insensitive)
 Details
/{image file name} To load an image in Viewer automatically.
/C  Execute "Capture Now" right away using the current settings.
It's like pressing the "Capture Now" button.
/CX  Execute "Capture Now" and Exit ScreenHunter.
/H  Execute pressing your hotkey using the current settings.
It's like to press the hotkey.
/X  Exit ScreenHunter if found.
/D  To run more than one instance of ScreenHunter.exe


Note: This may cause one ScreenHunter to lock other ScreenHunter instances. It's only for advanced users to use temporarily.



Click here to enlarge the picture.
 
/R  To reset all options to the initial default values.

[To capture full screen automatically from command line]

  1. Run and open ScreenHunter and choose "Full screen" in the "Capture What" group, and check "Use timer". Check "Start at" to set time to right now, and Exit ScreenHunter.
  2. Now you can launch ScreenHunter from the commend line and it will take a screenshot of the full screen right after launched.

Note: you can check where you want your capture copied or printed on the "To" tab before exiting.


How to install 5 Pro after running 5 Plus, or vise versa?

ScreenHunter 5 Pro and 5 Plus has different license keys. Although they both can be installed on the same machine at the same time to run side-by-side, but it's not recommended. For greater performance, one has to be un-installed before the other is installed.

1. Check the current version. Double click to open the ScreenHunter main window.

Title: "Wisdom-soft ScreenHunter 5 Pro", that's the "Pro" version.
Title: "Wisdom-soft ScreenHunter 5 Plus", that's the "Plus" version is currently running.

2. Exit and make sure no ScreenHunter is running. (Check the Windows taskbar in the system tray that there should have no ScreenHunter icon showing).

3. Uninstall all ScreenHunter programs. From Start/Programs/Wisdom-soft ScreenHunter/Uninstall. Click the Start/Programs again to make sure no ScreenHunter exists.

4. Run the install pack:

"5 Pro": setupscreenhunter.exe
"5 Plus": setupscreenhunterplus.exe


How to get back to use all default options?

You can download the reset REG file. And double click in Explorer to run. This will reset all the options to the default ones.

Click here to download.


 


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