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AutoScreenRecorder 3 Known Issues


The following issues have been identified. These issues are reported both internally and externally.

Version Issue Resolution/Workaround Status

ASR 3 Pro

ScreenZoom not working sometimes.
 

When pressing default ScreenZoom key (F4), it sometimes doesn't get the full screen zoomed. Instead, it gets the background, Desktop zoomed. And the ScreenDraw without zooming doesn't draw.


It is fixed from the following versions and newer,
   AutoScreenRecorder 3.1.353 Pro. Download the new one and reinstall.

Closed

ASR 3 Pro

Some SWF files are generated with a Zzzt sound at the end.
 

This only occurs in a generated SWF file when you set to record with sound, but a mic is not plugged in.


It is fixed to allow empty audio from the following versions and newer,
   AutoScreenRecorder 3.0.315 Pro. Download the new one and reinstall.

Closed

ASR 2

It cannot record more than 2GB into a single AVI file.
 

This is due to Microsoft AVI file format limitation. Fixed in 3.1 Pro.

By enabling multiple 2G files, you can keep recording as long as your storage disk space allows. More...

Closed

ASR  Pro

When recorded on a true color machine (24 bit or 32 bit color) and "Microsoft video 1" compressor is selected, the AVI file "Video sample size" displays as 16 bit color in the Explorer Properties box.

 

"Microsoft Video 1" compressor only supports up to 16 bit high color AVI file, not the true color (24 bit or 32 bit). This is due to AVI video file design.

Some compressors support higher color resolutions, such as "Intel Indeo(R) Video".

Closed

If you're experiencing a problem with our software product, please fill out and submit the bug report/improvements form.



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